Mentoring for positive outcomes
Peter (not his real name) is a 17 year old apprentice within a very supportive company. He had been missing days from work over the last few months. Peter shared with his employer that issues at home were the cause of his absences. His parents had recently split and mother had moved out from home. This left only him, his older brother and father in the family home. His father was a fly in fly out worker and was only home every second week. The workplace were concerned for Peter’s well-being and also felt there was more to Peter’s situation than he was sharing. As a result the workplace requested mentoring support.
We’re here to support:
In the initial contacts between the mentor and Peter, which were conducted by phone, Peter was not engaging and felt that he had his situation under control. In the weeks that followed Peter’s absenteeism had continued and the employer contacted and advised our mentor. As a result it was agreed that the employer would set up a face to face meeting with them, Peter and our mentor.
Because Peter was not openly requesting support the meeting was framed so as to not put any pressure on Peter and to ensure he had the power to agree or reject mentoring support. As a result of the meeting Peter was happy to accept support and could see the benefit mentoring by someone from outside of the workplace.
Our support is confidential
Over the course of mentoring with Peter it became evident that even though the recent split of his parents was a major concern for him, it was not the main issue. As trust developed, Peter shared his struggle with anxiety. He had not shared this with his employer due to the perceived stigma attached to anxiety. To Peter’s credit he had measures to be able to manage his anxiety but there were times when it restricted him attending work. During mentoring support Peter agreed it would be good to inform his employer. This would enable his employer to understand Peter’s absenteeism and provide him with the additional support he required.
Generally Peter’s anxiety would affect in the morning before work. As a result he would miss a whole day of work. His self-management skills usually meant he was able resolve his anxiety within an hour or two. This meant he was well enough to attend work later in the day. As his employer was not previously aware of his anxiety Peter would take the whole day off. Through support, he negotiated on days when his anxiety reached levels restricting him from attending work on time, he would message his employer and start late on those days. As keeping busy is one of Peter’s strategies this meant he resolved his anxiety quicker and the work place did not lose his input for a whole day. This has been working well for Peter and is glad he had support to work through this issue.
Access the support you need…
It’s a common theme that apprentices do not have the tools to negotiate situations like these within the workplace.
This is where MAS In Training Support services can help.
Whether you’re currently completing an apprenticeship or traineeship, or you have an apprentice/trainee you need support with; our experienced mentors are here to help!
We love to see you succeed
Our In Training Support services are a confidential, no cost resource for both employers and apprentices to achieve successful outcomes.
Get in touch with us today for a chat on 1300 627 628 to see how we can help you succeed.